Shipping policy

Shipping Policy

We want your fragrance order to arrive safely, securely, and as quickly as possible.

Order Processing

Orders are typically processed and prepared for shipment within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or U.S. federal holidays.

During product launches, promotions, holidays, or periods of unusually high order volume, processing may take a little longer. If there is a significant delay, we will do our best to keep you informed.

Shipping

We currently ship within the United States.

Orders are shipped using the carrier and service selected at checkout. Estimated delivery times provided at checkout are estimates and are not guaranteed.

Once your order has been handed over to the carrier, delivery times are outside of our control. Delays caused by weather, carrier disruptions, holidays, incorrect addresses, or other circumstances beyond our control may occur.

Tracking

Once your order ships, you will receive a shipping confirmation email containing your tracking information.

Please allow up to 24–48 hours for tracking information to update after your shipping label has been created.

Shipping Address

Please carefully review your shipping address before completing your purchase.

If an incorrect or incomplete address is provided and the package is returned to us, additional shipping charges may apply to reship the order.

If you notice an error in your shipping address immediately after placing your order, please contact us as soon as possible. We will make reasonable efforts to correct the address before the order ships, but we cannot guarantee that changes can be made once an order has entered processing.

Lost, Stolen, or Delayed Packages

Once an order has been delivered to the address provided at checkout, we are not responsible for packages that are lost or stolen.

If your tracking information indicates that your package was delivered but you cannot locate it, please first check with household members, neighbors, and your local carrier. You may also contact the carrier directly to initiate a delivery inquiry.

For packages that are delayed or appear to be lost in transit, please contact us and we will work with the carrier to determine the status of your shipment.

Damaged Packages

We carefully package each order to help protect your fragrances during transit.

If your order arrives damaged, please contact us within 48 hours of delivery and include photographs of the damaged packaging and products. We will review the situation and determine the appropriate resolution.

Fragrance Shipping

Our fragrances contain alcohol and are subject to carrier transportation regulations. Shipping availability and delivery times may vary depending on the destination and carrier.

At this time, we ship fragrance products within the United States only.

Questions

If you have questions about your order or shipping, please contact us through our website. We are happy to help.

Thank you for shopping with us!